Easybet Contact and Licence Information 📞
Easybet is operated by Triplebet Ltd under UKGC licence 39504. The Gambling Commission's public register lists the licence, so you can check the operator and its status yourself before you contact anyone or deposit.
The licence matters when you have a dispute. As a UKGC licensee, the operator must follow the regulator's rules on customer protection and complaint handling. Players in the United Kingdom must be 18+ to hold an account.
How to Reach Easybet Support
Support is available 24 hours a day. Use the help section on the Easybet site for live chat or the contact form, whichever is offered once you are logged in.
- Live chat: the quickest route for account, deposit and free bet questions.
- On-site contact form: better for issues where you want a written record.
A dedicated support email address and a phone number are not published, so we list none. Be wary of any address or number claiming to be official that you find elsewhere.
Response Times
Easybet does not publish a guaranteed response time for chat or form enquiries; only the 24-hour availability is stated. Include your username, the date and the amount involved in your first message to avoid back-and-forth.
For offer questions, have the details ready: the welcome offer is Bet £20, get £20 in free bets with code EB20, with a £20 minimum deposit, minimum odds of 2.0 and free bets that expire after 7 days.
Payment and Account Queries
Deposits start at £20 on the account. Accepted methods are Visa, Mastercard, Skrill, Neteller, Apple Pay, Google Pay and PayPal. When writing about a payment problem, name the method used and the time of the transaction. Your connection to the site is protected with SSL/TLS 256-bit encryption, so never send card details in a chat message.
If Support Does Not Resolve Your Issue
Complaints about Triplebet Ltd can be raised with the operator first. Keep copies of your messages, then check the UKGC register entry for licence 39504 for the regulator's own guidance on next steps.
If gambling is causing you harm, call the GamCare National Gambling Helpline on 0808 8020 133.
